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Voucher Terms and Conditions

Voucher validity

  • Valid only for redemption for an experience at NUMA restaurant.
  • Cannot be used at THE JUNGLE JAZZ CLUB or other AMAZONICO® restaurants.
  • Valid Monday to Sunday during the restaurant’s regular opening hours.

Value and terms of use

  • Minimum value: €150.
  • Non-refundable and non-exchangeable for another product or service, except in cases provided for under the Right of Withdrawal.
  • Cannot be combined with offers, promotions, or discounts.
  • Unused balance is non-refundable and non-claimable.
  • If the bill amount exceeds the voucher value, the customer will pay the difference.

Voucher purchase

  • Available exclusively through the link on the restaurant’s website.
  • A valid email address and bank card are required for payment.
  • After purchase, a confirmation email will be sent with the digital voucher and a unique single-use code.
  • If the confirmation email is not received, please contact:
    clientes@grupoparaguas.com.

Voucher reservation and redemption

  • A reservation is required, subject to availability.
  • The voucher must be presented in digital or printed format at the time of payment.

Voucher use

  • Single use only.
  • The prepaid amount cannot be split for future use.

Right of withdrawal

  • The buyer may withdraw from the purchase within 14 calendar days from the date of purchase, provided the voucher has not been used.
  • Withdrawal must be requested at: clientes@grupoparaguas.com with the subject line “DEVOLUCIÓN VOUCHER DIGITAL”.
  • The refund will be processed to the same card used for the purchase.

Additional inquiries

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